Worst experience of my 14 year professional career - Anonymous employee Sephora Employee Review

1.0
5 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No PRO can outweigh the many CONs.

Cons

I worked at FSC (headquarters) in the Education department. My boss was an icy micro-manager. Colleagues threw me under the bus constantly. By pointing fingers, they were able to avoid scrutiny themselves. By approaching my job with a team-oriented attitude, I set myself up to be incredibly vulnerable. I was also lied to during the interview process. The job was much different than advertised; the enjoyable tasks of my role should have been 50-70% but instead they were 5-10% and the rest was paper pushing (see comment about working under a micro-manager). They also claimed to have good work-life balance, but I was overworked to the point that I had multiple hard deadlines every single day, and everyone as far as I could tell was also completely stressed out and dumped on. When I tried to raise any of this to management, I was treated with absolute contempt and disdain, even though I know I wasn't the first person to bring some of these issues (especially the icy micro-manager) to their attention. I have been in some toxic situations before, but this one was the worst by far. RUN AWAY.

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5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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