Great place to start in retail - Anonymous employee Sephora Employee Review

3.0
26 Oct 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to start out if you're new to retail. Great employee discount, ESPECIALLY on Sephora brand. Work life balance policy make it easy for you to have a fexilble schedule. If you have have a good manager there can be room for advancement. No commision! You recieve a cut of the monthy bonus if store is productive. Free products from companies to try.

Cons

The pay could be better considering they focus on education. Depending on store managment can suck. They're return policy is too open. People will try to return anything without a reciept.

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5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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