I think I had PTSD from working at Sephora - Anonymous employee Sephora Employee Review

1.0
1 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We do occasionally get gratis, but even that has gone down

Cons

The Merchandising team is hands-down the most toxic work environment I have ever been a part of. The amount of times myself, or my coworkers, sat in our cubicles and just cried is insane. There is no support, no work-life balance, and everybody is constantly backstabbing each other and willing to throw anybody under the bus to protect themselves or get a leg up. I have worked in the beauty industry my entire life and it was always my goal to work at Sephora. I'm so disappointed in what the company has become. Managers are constantly stealing ideas from junior employees. Nobody ever share credit or even gives opportunities to develop and grow. I had to leave Sephora because I was seriously concerned for my mental health. If you are reading this, please reconsidering employment at Sephora.

Explore other reviews about Sephora

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

-Gratis -Mostly good coworkers who were helpful and knowledgeable

Cons

-Requires open availability for just part-time work -Operations associates were also expected to do the work of Beauty Advisors while also juggling our responsibilities -Low pay -No flexibility for over time

See reviews by: Helpful|Rating|Date|All