Workplace not for everyone - Anonymous employee Sephora Employee Review

2.0
14 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Super innovative company Strong growth, continues to win year after year Dynamic company that encourages risk taking Very generous bonus which makes up for lower than anticipated base salary Great benefits - including 4 weeks for vacation and unlimited sick days

Cons

For a company that generates in billions in sales, operates like a start up Company only invest in client interfacing but back office systems are sub par Communication is poor within team as well as cross functionally Highly emotional environment based on FEAR where leaders feel beaten down which has trickling effect Very political environment and finger pointing (despite corporate values of "respect for all") For newbies coming into the company, will face tremendous culture shock, this workplace is not for everyone - must have very thick skin or be able to duke it out

Explore other reviews about Sephora

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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