Fun Job, little advancement - Product Expert Sephora Employee Review

2.0
11 Jan 2010
Recommend
CEO approval
Business outlook

Pros

Working here is fun, the people are great, and the customers are very nice. It's great if you have a passion for make-up, and they provide training.

Cons

Pay is terrible, as well as benefits if they offer any. Because Sephora is inside of JC Penney, they do not accept the Beauty Insider cards, distribute the birthday gifts, or accept online promotions. This annoyes customers.

Explore other reviews about Sephora

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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