Store director - Store Director Sephora Employee Review

5.0
14 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Working at Sephora is the best retail experience that you can have. If you would like to grow, there are limitless opportunities available that does not involve management, and you get an environment where people celebrate you, support you, and encourage you to be the best that you can be. As a Store Director, I have a great network of peers who not only challenge me but also supports me in any initiatives that I champion. The bonus structure is also amazing. I've never been with a company that has so many ways to bonus (5 different bonus for SDs, 1 monthly, 3 quarterly, and 1 annual).

Cons

Being a store director isn't easy; it is completely stressful all the time, and that's why you really need peer support. Because the company is so innovative, things are always changing and it requires really quick adjustment and flexibility. One of our values is work/life balance, and as a SD, I find it easy to provide it to everyone but myself.

Explore other reviews about Sephora

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

See reviews by: Helpful|Rating|Date|All