Don’t work here - Anonymous employee Sephora Employee Review

1.0
10 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits. That’s it. Nothing else.

Cons

Management snitches on their own team to get people fired, no store support, and no manager support. Higher ups look out for each other and not other staff in the store. They don’t train. They bs train for 2 min and throw you to the floor and then penalize you when you didn’t do it to their liking. There is no work life balance. They lie.

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Sephora Response
4y
Thank you for taking the time to leave your review. We are sorry to hear what you've experienced and take what you have written seriously. The behavior you described is concerning and is counter to the employee experience we promise. We want all of our employees to feel valued and supported by their management teams. Your feedback is being reviewed to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate if you could reach out to our anonymous third-party provider iCare, Sephora's ethics and compliance portal, to share additional details about your experience.

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Support, Benefits, Growth, Community, & Skillfulness

Cons

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5.0
16 June 2026
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CEO approval
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Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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