Good, but not great - Customer Experience Agent Slack Employee Review

3.0
31 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- Culture is everything here at Slack - Team members are willing to help and are supportive - Great compensation and benefits - Work-life balance (but weekend shifts are required) - Ability to collaborate with other teams

Cons

- Management can come across passive aggresive, often micro-manages (comes off as though there's no trust in your ability to get work done) - Led to believe you belong in the first month, which quickly changes after you've completed onboarding. Bit of a let down. - Feedback delivered with no real direction or advice provided

Explore other reviews about Slack

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

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