Best hotel I've worked for - Food and Beverage Attendant Sofitel Hotels Employee Review

5.0
15 Oct 2014
Recommend
CEO approval
Business outlook

Pros

50% off Great team Great Management Great environment Opportunities to train more, work in other departments etc. They treat staff very fairly, as soon as something is wrong they will fix it ASAP One of the best hotels I have worked for. Great work life balance Discount on local gym

Cons

Pay rises are done annually (perhaps to make people stay longer) Not much else...

Explore other reviews about Sofitel Hotels

1.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

Cons

For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

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