Sofitel Resorts and Spa Sentosa Singapore. Unless you are mentally strong then this place is not for you. - F & B Supervisor Sofitel Hotels Employee Review

1.0
26 July 2023
Recommend
CEO approval
Business outlook

Pros

Uniform, lunch, transport all provided. You get benefits like hotel discounts worldwide (not that much) and f&b discounts.

Cons

Lack of team work and communication. I had to work with a restaurant manager that nags and shouts all the time which is unethical in my opinion. Will throw you under the bus as well. Only my 2nd day of work, girls at my locker room already placed a bet that I will quit very soon as they had feedback that it is a very toxic work environment and they were not even from my department. Phrases like "welcome to Sofitel" and "well, this is Sofitel" were being used in a negative context at all times.

Explore other reviews about Sofitel Hotels

1.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

Cons

For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

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