Employee abuse - Senior Marketing Manager Sofitel Hotels Employee Review

1.0
16 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good wage for Bangkok based seniors. 5 star premium hotel, friendly operative team.

Cons

Abusive Indian general manager at Sofitel Luang Prabang. Slave labour, using lackluster Laos employment laws. The owners of the hotel launder money through various Thailand and Singapore based companies, including one of their hospitality management agencies that belongs to the owners wife (APARA). The same owner forced the HQ to comply with an unqualified and untalented 3rd party 1-man agency that micromanages the whole process. Chaotic and toxic work environment, with no appreciation and employee abuse.

Explore other reviews about Sofitel Hotels

1.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

Cons

For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

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