Pros
- Helpful staff members
- Off-peak days are easy, not much to do
- If you love calling and talking on the phone, this job is for you.
- They will let you manage a centre on your own if they think you are capable.
Cons
- 1 off day, 6 working days
- Basic pay + commission, though there is rarely any OT, so pay is low
- Talking to management gave me anxiety because of how rude and nasty they can get (especially one person from office)
- Be careful and think twice if you want this job. Once you join, have to fully commit. If you choose to resign halfway, be prepared to serve 2 months and fork up one month salary to compensate (this company finds ways to suck people's money, from both staff and parents).
- SOP is all over the place. They will also gladly accept different level students not stated in their price list. This causes problems for us CSO to manage the class.
- A lot of troubleshooting to do, parents and teachers can ask very weird questions that you need to ownself fix.
- It's stressful working here because every day you need to prepare yourself to fix issues.