Hitting the Iceberg - Claims Adjuster State Farm Employee Review

2.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Team members are generally supportive and with help each other. Most in-office weeks have team participation events to break up the monotony of claim handling Upskilling opportunities paid for by the company

Cons

Management continues to increase unreasonable demands and metrics to reach goals coming from executives Constant talk of possible layoffs. You will only advance if you network with the right people, but they push the idea you need a degree. Customers scream at you because of the AI. New hires are only taught half of the system processes, so you spend half of the work day cleaning up someone's mess.

Explore other reviews about State Farm

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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