Reliable hours but lacking effective training support - Claims Specialist State Farm Employee Review

2.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and usually kept busy by the calls. Hours were pretty reliable too.

Cons

Training was not to a level that it feels like it should have been. As in, my GPA in college was 3.8 and I struggled at times. Once you figure it out its after you've been on the floor and hopefully you have a good supervisor, otherwise you will get dinged with coaching and then no longer employed after so many times.

Explore other reviews about State Farm

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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