Used to be a great company - AUTO CLAIM SPECIALIST PROPERTY DAMAGE State Farm Employee Review

2.0
29 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Decent pay Decent benefits Good people (though not necessarily in management)

Cons

Culture has become oppressive Most perks have been taken away Benefits have been reduced No work/life balance Cannot take the time off you are entitled to People keep leaving but they do not hire anyone new New processes introduced that make the job harder and do NOT help the customer Morale is in the tank - the workload is not sustainable

Explore other reviews about State Farm

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for great work life balance and benefits

Cons

No cons at the moment

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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