I wish I never left my previous job for here - Customer Service Representative/Sales State Farm Employee Review

1.0
14 July 2017
Recommend
CEO approval
Business outlook

Pros

I was able to bring my pet or let them out during lunch daily and she was heavily focused on buying lunch for everyone.

Cons

The agent in Monona, WI had no aspect of organization. She doesn't assist in training and forgets to pay your salary. She couldn't meet her goal so she took out life policies on everyone who could qualify in the office.

Explore other reviews about State Farm

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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