Your job will be constantly threatened - Claims Associate - Express State Farm Employee Review

1.0
27 Nov 2017
Recommend
CEO approval
Business outlook

Pros

The hourly wage is decent compared to similar jobs Four weeks of vacation day one which generates hourly They will pay for some community colleges directly Tuition reimbursement is available in all areas for an Associates, Bachelors, and Masters degree

Cons

The managers stick together and will blacklist you should you ever “cross” them You will constantly be threatened to improve or be disciplined and terminated They say it’s all about customer service but the metrics are a reminder that you want to stay employed The company could care less if you stay or if you go; you have absolutely no value to the corporation, fall in line or leave You get 2 unpaid sick days The medical insurance has the worst coverage I’ve ever seen and the cost is egregious The low level management lacks ethics Low level management is not punished for poor behavior The open door policy is a sham and you will be targeted by low level management if you go above their head The entire enterprise lacks communication between management, associates, and even State Farm Agents.

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5.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very nice boss, great pay, and experience

Cons

The clients can be a bit demanding

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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