THE CFO should have never been the CEO - Bodily Injury Claims Associate State Farm Employee Review

2.0
25 May 2018
Recommend
CEO approval
Business outlook

Pros

I am grateful for the opportunity and experience, and the amazing co workers and managers I met along the way

Cons

- Once the CFO Michael Tipsord took over Ed Rust's CEO Position, the company started going downhill - The CEO stopped caring about quality and started focusing on call times and quantity - The company is valued at over $80billion dollars but they decided to be penny pinchers and decided to close all the Operation Centers around the US, and relocate all the employees to either Dallas, Phoenix, and Atlanta - State Farm's highest senior executives constantly lied about Safe and Long Term Locations (such as Irvine) - A lot of current employees are demoralized and un motivated due to the drastic changes - Other Rival and Competing Insurance Companies such as Farmers, Progressive, and Allstate pay higher salaries than State Farm - The new PTO system makes it difficult to get days off / vacation days

Explore other reviews about State Farm

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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