3.0
25 May 2018
Former employee, more than 1 year
Atlanta, GA
Recommend
CEO approval
Business outlook
Pros
I LOVED working claims because I enjoy helping people and feeling like I'm making a difference in people's overall experience.
Cons
The attendance policy is ridiculous. 20 point system, you get 4 points for one missed day, and there is no sick time. If you get sick you're SOL, because you'll either have to suffer through it on the floor or you'll get those 4 points. Hopefully you don't have children or that will make it even more difficult for you. They would rather keep really crappy customer service providers over people who sometimes can't make it in. Availability is the best ability, but there has to be some type of understanding.