Once great industry leading company being destroyed from the inside. - Claims Representative State Farm Employee Review

1.0
23 Sept 2018
Recommend
CEO approval
Business outlook

Pros

One of the few companies to still have a pension....although 401K match is a joke at $900.00 a year.

Cons

Massive recent firings of thousands. Not enough folks left behind to keep the promise to policyholders. Management knows this but does not care. Horrible work/life balance. Morale low companywide. Third party vendors now used for as much as possible. Low quality, low skill, lacking skill set/knowledge base at entry level and as a result...poor service and high turnover. Company being destroyed at every level...from the inside.

Explore other reviews about State Farm

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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