Pros
Big name company with extremely high turnover and angry customers.
Cons
Has unfair work metrics designed to fire employees they do not like. Company will have fake callers constantly calling your line to frustrate you. Management will have fake negative feedback forms sent in on you to help get you fired. Will fire you before your 5-year tenure, to keep you from being eligible for their pension retirement plan. You better be super human, as they do not allow you to get sick, or call in. Work life balance is out the window, as they do not attempt to accommodate your schedule. They have split schedules where you are off one day of the week, come back to work on a Saturday, or Sunday, then return back to work on another weekday. With a schedule like this, you cannot have comfortable two consecutive days off. This is another thing, they have, designed to frustrate you to force you to quit.