Stay Would have been great if team manager would have had decent interpersonal skills - Former CAT Claim Representative State Farm Employee Review

3.0
27 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Pay took some time to rise, but when it did, it went up fast. Raises were often in the range of 8-10% a year. Benefits were very good, and the sick time is unreal. When I left I had something like 70 sick days a year. That's not a misprint. Naturally you couldn't use them all without some fallout, but employees at State Farm have no complaints on the number of sick days given! Co-worker competence is good for the most part. State Farm did hire many new people to staff the inside jobs, with corresponding learning curves, but most people are good at what they do. Management is generally good. And generally they do look out for you. Not because they like you, or because they want to, but because that is the State Farm culture -- take care of your own.

Cons

The only downside on the property claims side is the separation into units which handle claims both inside and outside. Back in the day, all property claims except for minor ones were handled in the field. That was good for the insured's and good for the claim representative too (lot of flexibility). Now, only the large loss and task people go outside. That is a shame. Eventually they will go back to having one claim rep handle the loss from start to finish, which is what insureds like. Also, another downside would be for those interested in moving up the ladder to management. Because people rarely leave the company, and they never lay anybody off, there is little room to move up absent somebody dying.

Explore other reviews about State Farm

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for great work life balance and benefits

Cons

No cons at the moment

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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