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      Sterling

      Acquired by First Advantage

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      Sterling reviews

      Figures over competence & QC - Senior Customer Service Representative (CSR III) Sterling Employee Review

      2.0
      7 Mar 2024
      Senior customer service representative (csr iii)
      Recommend
      CEO approval
      Business outlook

      Pros

      Majority of colleagues are hard working and hugely knowledge with sharing work ethics

      Cons

      Some very blurred lines between global teams, basic principles in several areas require addressing in a major way! Management more taken with quantity over quality it appears. It won't end well when clients catch wind

      Explore other reviews about Sterling

      5.0
      14 Nov 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The understanding of the higher ups, and the compassion they show. AND the fact that you could reach out to the Former CEO directly and have a normal conversation with them.

      Cons

      Some management cant seem to get a handle on some rowdy, rude, and disruptive employees, and it makes it seem like favoritism.

      1
      avatar
      Sterling Response
      1y
      We appreciate you leaving such a thoughtful review and wish you the best in your future endeavors.
      3.0
      23 May 2025
      Product marketing manger
      Recommend
      CEO approval
      Business outlook

      Pros

      They offered a competitive salary and great benefits.

      Cons

      They could of been more transparent about bonuses and merit increases.

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