Great place to grow, but has its faults - Anonymous employee Sun Life Employee Review

4.0
16 June 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ladder style company, always ways to move up, lots of room to make bonuses in the call centre (quarterly bonus structure vs. yearly in other departments). everyone has a great attitude and seem to be very committed to the company

Cons

Lock you in to a 24 month commitment and you can not move outside of the call centre environment into other departments before then, can move in the department just not out \ surprisingly terrible benefits system, core benefits cover nothing, have to pay extra for other levels of coverage... your a benefit provider? why give your employees bad benefits?

Explore other reviews about Sun Life

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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