Sun Life Reviews | Glassdoor.com.au

Sun Life Reviews

Updated 17 October 2018
1,029 reviews

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3.6
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Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
389 Ratings

1,029 Employee Reviews

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Pros
  • "I am allowed to work from home a couple days which helps because I live pretty far away" (in 54 reviews)

  • "Great culture, positive work environment" (in 70 reviews)

Cons
  • "Too much effort to keep senior management happy" (in 22 reviews)

  • "no room for advancement, stressful" (in 14 reviews)

More Pros and Cons

  1. "Life's brighter under the sun!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time

    Pros

    Flexible working hours.
    Client focused policies.
    Great incentives and bonuses.

    Cons

    The endless client base a person can have may become confusing and harder to manage in the future.


  2. "Dental Claims Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 10 years)

    Pros

    Telecommute, flex opportunities, & overtime

    Cons

    Burnout could creep up on you.

    Advice to Management

    Higher raises would be morale boosting.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time

    Pros

    Work life balance is great

    Cons

    Promotions aren't as plentiful as people would like which leads to good talent leaving.


  4. "case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sun Life full-time

    Pros

    flexible hours
    room to move up

    Cons

    limited pay scale
    corporate ladder sucks


  5. "Great company and culture, but management is hit and miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time

    Pros

    Culture is great. Respectful and values employees as an asset.

    Cons

    Management brought in from outside industry to inject 'new blood and way of thinking' can be a total hit or miss.

    Advice to Management

    Careful who you hire from outside... a foreign agent introduced to the body can make it stronger (as in the case of Penicilin), but it can also be a cancer.


  6. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sun Life full-time

    Pros

    great brand, good compensation model, large network of clients

    Cons

    poor back office support, terrible culture in branch


  7. "Overall good company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Excellent work/life balance, and can work from home.

    Cons

    As with most larger corporate companies, over reliance on process and data and WAY too many meetings which cut into time we have to actually do the work we are asked to do.

  8. "Sunlife Financial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Alberta in Calgary, AB (Canada)
    Current Employee - Alberta in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sun Life full-time

    Pros

    Good bonuses. 10000 per year for counselling. Stock options

    Cons

    Very poor vision benefits. Work from home opportunities for several positions

    Advice to Management

    Too much favoritism causes poor morale


  9. "Compensation CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 3 years)

    Pros

    Great flexibility with work from home options and hours of work.

    Cons

    Difficult to move within the company

    Advice to Management

    Encourage training within departments to develop new, more efficient, time saving ways of handling processes.


  10. "Established corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Kitchener, ON (Canada)
    Former Employee - Manager in Kitchener, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than a year)

    Pros

    Well established corporation with significant investment into processes and methodologies meant to provide a clear delineation of each team's, and person's, responsibilities and objectives.

    Leadership is good and committed, always supportive and willing to adjust to their employee's situation (at least that was my experience). Lots of opportunities for internal promotions and role changes, if one is willing and has the necessary skills and experience.

    Cons

    It's a big and established company with lots of processes that sometimes get in the way of getting things done quicker. Benefits were great, but pay bands are too low for the type of role I fulfilled.

    Advice to Management

    Continue the great people leadership I experienced, but there needs to be more urgency to get things done quicker.


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