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      Sun Life

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      Sun Life reviews

      Politics Politics Politics! - Anonymous employee Sun Life Employee Review

      2.0
      22 Oct 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Reasonable Pay, Good Benefits, Smart People, and Fair Work/Life Balance.

      Cons

      Competent leaders but poor leadership, awful communication, some really bad apples that poison the place, lack of teamwork because of the politics and CYA, inability to make decisions and stick by them, and finally archaic technology.

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      5.0
      4 June 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      30 May 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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