Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sun Life

      Engaged employer

      Sun Life reviews

      Sun Life Financial Customer Care Rep - Anonymous employee Sun Life Employee Review

      4.0
      6 Sept 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Fluctuating shifts (8-4, 9-5, 10-6) Very thorough training (7 weeks full time) Benefits start right way Great Benefits package

      Cons

      No flexibility in work time Adherence to schedule very important Always on the phone ready to receive calls

      Explore other reviews about Sun Life

      5.0
      28 Oct 2025
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Life Balance, Salary, Benefits

      Cons

      Communication channels are ineffective at times.

      2.0
      25 June 2026
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Sun Life jobs | Sun Life salaries | Sun Life benefits | Sun Life interviews | Sun Life conversations
      Sun Life reviewsSun Life review