For a company that provides benefits, Sun Life falls short - Anonymous employee Sun Life Employee Review

4.0
20 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is a great company to work fir - flex hours and agile work environment (read: work from home), support in work and learning, pension matching, bonuses are actually paid every year, etc.

Cons

For a company that provides benefits, I expected the health & dental plan to be outstanding. Don't get me wrong, the plan is good...but I've had better with other employers (who weren't insurers). My plan doesn't even cover the premiums for 100% medical and dental for a single employee, let alone family coverage! The company brags about being a great place to work for young people. However, only 6 weeks of mat leave top up are provided - really? How is this going to support young families? Pay for CPAs is not at market level. Staff know they are being underpaid and it is discouraging.

Explore other reviews about Sun Life

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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