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      Sun Life

      Engaged employer

      Sun Life reviews

      Good - Case Manager Sun Life Employee Review

      4.0
      10 Dec 2017
      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Sick time, vacation time. employees are friendly. Flexible schedules. Nice building, nice management. Interview process was simple. HR is wonderful.

      Cons

      Needs to be an at home job. There’s not to many cons to the job itself. A little more money could be given.

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      5.0
      4 June 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      30 May 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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