Pros
You are offered good benefits
Cons
Reliable and self-motivated employees are abused and pushed out by managers. They literally do not want A-canditates. Only the dishonest and opportunists thrive. Get ready to be lied to when you start working there. Lots of office politics. Have too many calls, not enough workers, horrible schedules given to overworked and underpaid individuals. Managers are incompetent and the environment is extremely hostile. Lots of people go on sick leave for depression. Trust me, your mental health is worth more than that, Sun Life employees are literally modern slaves. Resigning felt like being out of jail. Seriously, even the building looks like a penitentiary.... Would never ever recommend this company to anyone.