Wonderful organisation to work and improve your skills - Process Associate/Customer Care Representative Sun Life Employee Review

3.0
14 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Growth,Training, exposure to the different kind of business roles and responsibility.

Cons

Shift timings is one of the main issues I faced working with the Organisation

Explore other reviews about Sun Life

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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