Overworked, underpaid, terrible work culture - Disability Case Manager Sun Life Employee Review

2.0
7 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Pay is average for this field and opportunities to work from home are a pro , also annual bonus

Cons

Worst training program, horrible resources for self learning, absolutely boring work culture where socializing is not encouraged, and highest turnover imaginable for this reason. No one wants to be there, it’s get in do work, get out. Also 3 weeks vacation is offered however employees are guilted for taking any

Explore other reviews about Sun Life

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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