Good place to work and has the potential of being GREAT.. - Program Manager Sun Life Employee Review

3.0
30 July 2013
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Always lots of interesting and challenging work. Competitive salaries and flexible benefit package. Market leader.

Cons

Organization matrix is too complex. Decisions take too long due to the number of people who need to weigh in. Too much process to deliver IT projects which turns into too much overhead and inefficiencies. Middle managers are not always selected based on competencies vs. friends/acquaintances and employees pay the price by reporting to individuals who cannot do their jobs and they end of leaving (high turnover rate in some areas)

Explore other reviews about Sun Life

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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