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      Sun Life

      Engaged employer

      Sun Life reviews

      A work in progress - Insurance Advisor Sun Life Employee Review

      3.0
      13 Sept 2013
      Insurance advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Managers are supportive Lots of talks and seminars You can best learn from experienced colleagues so it would be best to listen to them Great balance between work and life No salary cap

      Cons

      If you're an adviser, how much you earn is up to you. Meaning if you don't get out much and talk to possible prospects, then don't expect to succeed in the life insurance business The talks and seminars are good, but still experience is the best teacher, and the management can't exactly point out what to do in every situation, you really have to go out there in the field and see what you are made of

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      5.0
      4 June 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      30 May 2026
      Absence member support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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