Once good now becoming ugly - Lead Software Engineer Sun Life Employee Review

1.0
29 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Work life balance Mostly good managers Pension plan

Cons

Pathetic support teams in Canadian IT org- namely new API platform team, event hub team, devops team. You are always at their mercy. They are bringing down Sunlife culture. These teams are making a toxic work environment and managers and leaders act deaf on issues on these teams. The support teams are fragile and they don't care about organization success. They only care about their personal glory and they will literally yell at you if you ask any questions. Now a days it's becoming extremely hard to work with these pathetic people. They force to use their crappy products and never listen to feedback or issues. They think they are masters and other working teams as idiots and slaves. Sunlife will be a wonderful company to work with if you get rid of these soo called API support teams. They do more damange than any good.

Explore other reviews about Sun Life

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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