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      Sun Life

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      Sun Life reviews

      Stay away for your mental health - Case Manager Sun Life Employee Review

      2.0
      21 Feb 2025
      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits, remote work available.

      Cons

      So many case managers tend to go on disability because of the sheer amount of work that is impossible to keep up with. Turnover is very high. Lots of little cliques, and if you want to get promoted, just know that you are competing against whoever is the favourite at that time.

      Explore other reviews about Sun Life

      5.0
      4 June 2026
      Intake representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      25 June 2026
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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