Great Team - Customer Success Manager Surglogs Employee Review

4.0
27 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Working on small teams and getting a lot of interaction with customers is a great way to learn and grow

Cons

Need to have a better career management for employees

Explore other reviews about Surglogs

5.0
17 June 2022
Recommend
CEO approval
Business outlook

Pros

A very positive environment. The customer support team is very inclusive, welcoming and helpful. I think they have done a really good job building that team. The new customer support director Chris is great too! The support received from outside team members like John while onboarding was very helpful; everyone offers their experience and insights whenever I had questions.

Cons

Starting pay is low but market value for the position.

2
2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, decent mission

Cons

Inexperienced reactive leadership, misogynistic “boys’ club” culture, less than market rate wages, lack of diversity

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