Great job 5-7 years ago - Mobile Expert T-Mobile Employee Review

2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility dependent on manager. Solid benefits including ESPP, health care, and 401k.

Cons

The company has gone completely down hill. Digital first takes customers away from the store thus takes away commission. Metrics shifted from gross activations to credit cards and sub par home internet. Leadership is overwhelmed making it difficult for employees that the bottom line .

Explore other reviews about T-Mobile

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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