Great Benefits, Good Pay - Retail Sales Associate T-Mobile Employee Review

4.0
11 Aug 2011
Recommend
CEO approval
Business outlook

Pros

Great employee phone plan. Cheap Healthcare(United Healthcare) Comission structure is decent. If you make/exceed sales goals you can take home a decent paycheck Discounts from other retailers & resturants through T-Mobile coporate perks site,

Cons

Standing on your feet all day. Dealing with FlexPay and Prepaid departments...all outsourced! AT&T acquisition looming and with that a decrease in morale in both employees and customers. Very metric oriented company. Activation, Upgrade, Mobile Broadband, 180 day deacts, TLC's are all tracked so if you're not making or not close to making your numbers, be prepared to be "coached" a.k.a. receive a PIP(Performance Improvement Plan)

Explore other reviews about T-Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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