It was cool - Customer Service Representative/RSA T-Mobile Employee Review

4.0
18 July 2022
Recommend
CEO approval
Business outlook

Pros

Easy work and relaxed environment.

Cons

Pay steadily decreased year after year.

Explore other reviews about T-Mobile

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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