More relaxed than other carriers - Retail Sales Representative T-Mobile Employee Review

3.0
9 Nov 2010
Recommend
CEO approval
Business outlook

Pros

-Family atmosphere -Generous benefits -Not much responsibility for reps aside from Sales Leads, Assistant Managers, and Managers

Cons

-Unpredictable hours even when a schedule is made -Poor Senior Management -No hands-on training, all computer based

Explore other reviews about T-Mobile

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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