Job has been made more pedantic and less lucrative - Senior Expert T-Mobile Employee Review

1.0
31 July 2023
Recommend
CEO approval
Business outlook

Pros

Health and dental insurance is good and rarely is any procedure or med rejected

Cons

-You will be constantly harassed regarding your productivity, even when it is higher than everyone else on your team -Management are all unilaterally, utterly useless and frequently c unty to people for sport -Job requirements have become more pedantic and way less lucrative than they were five years ago, and continues to careen faster in that direction. -Overtime often offered with fine print. You will be offered bonus time for said overtime and then they will then come up with some rule after the fact so they don't actually have to pay it out to you. -Your time cards will absolutely be f ucked with and time stolen from your card every f ucking week without fail -If you have a legitimate disability, the company they use to certify that disability, Broadspire Corp, will intentionally make it nearly impossible to get that claim certified. They will intentionally misinterpret/rat f uck you on any required disability document to make it so that you ultimately cannot ever get accommodated or be able to use that accommodation no matter what. This is by design.

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5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

No micromanagement, Good work life balance, No commission cap

Cons

You have to go D2D in this role

5.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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