Frustrated long-time employee - Engineer T-Mobile Employee Review

2.0
25 May 2024
Recommend
CEO approval
Business outlook

Pros

Although the benefits are comprehensive, many employees seem unaware of offerings beyond health, dental, and vision. Certain teams can offer an excellent working experience, largely influenced by the direct manager. In my case, my manager is fantastic. However, above him, there's someone who struggles with accepting feedback and tends to dismiss employee opinions as incorrect. Beyond that, there's passive higher-ups who blindly follows orders without advocating for their teams. Again, my manager is fantastic.

Cons

The company's leadership leaves much to be desired. In Engineering, Ulf comes across as overconfident, while John appears knowledgeable but lacking in interpersonal skills. Compared to the accomplishments of Neville and Abdul, these two seem inadequate. Compensation is generous for those at the director level and above, but those below can expect modest raises of 2-4%. Meanwhile, higher-ups receive raises, bonuses, and substantial RSUs. Recent promotions have been mixed, with some well-deserved and others raising questions about leadership's judgment. The company used to be more vibrant and enjoyable, but since the merger and the arrival of new leadership, it's become a stressful environment with little recognition, appreciation, or equitable compensation. If you want training, you'll need to dedicate your own time.

Explore other reviews about T-Mobile

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

5.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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