T-mobile - Customer Service Representative (CSR) T-Mobile Employee Review

4.0
10 July 2024
Recommend
CEO approval
Business outlook

Pros

Fun, teamwork, flexibility, great pay, care about employees

Cons

Schedule, pto, sales, micro management

Explore other reviews about T-Mobile

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

The Culture & the people

Cons

AE and Upper management Turnover

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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