Decent Pay, Woke Company, Favoritism - Retail Store Manager T-Mobile Employee Review

3.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Pay was good, and the services improved over time

Cons

Have to fight reputation of 3rd party retail stores, store manager responsibilities not the same as management in other industries. Limited work/life balance, pegged to a brick and mortar

Explore other reviews about T-Mobile

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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