It was great outs of the management - Customer Service Representative T-Mobile Employee Review

4.0
7 June 2011
Recommend
CEO approval
Business outlook

Pros

The people who work there are great good discount on the employee plan is the way to go and good phones also..

Cons

The biggest con in my location was the management who did nothing at all push sales or keep our store up to par just keep phones in the store son we can sale them never in store

Explore other reviews about T-Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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