Pros
I receive training on the job pertinent to what I do. My wages are very good. The benefits and compensation are excellent. I have a great work environment with very good hours and scheduling. Advancement up the corporate ladder is only limited to what you want to achieve and how ambitious you are. TELUS will pay for furthering my education upon completion and passing of the courses I take. I can be a shareholder in the company if I choose. There are many many departments and areas that I may move to. TELUS supports learning and career development. TELUS recognizes a job well done. I take pride in my customers and ensuring they have a very positive customer experience.
Cons
The biggest downside to me is having a union that is not working with TELUS and a union that doesn't care what I think. They seem to undermine my future. Sometimes there are too many hoops to jump through when you are trying to get something done for a customer. Hiring contractors to install services for TELUS customer's that don't care about the final customer but care only for getting paid to say a job is complete when it isn't either complete or done satisfactorily.