An amazing experience - Helpdesk Analyst TELUS Employee Review

5.0
16 Aug 2009
Recommend
CEO approval
Business outlook

Pros

Those with the drive to succeed are handsomely rewarded for their efforts. Lots of recognition and great managers in the call center environment which led to opportunities in other parts of the company. Very competitive compensation package. Great brand.

Cons

No iPhone (yet!) on CDMA network! ;) Call center work isn't for everybody. It's a great starting point to get your foot inside a very good company and move up after paying your dues (1 year) meeting and exceeding KPIs (metrics/stats).

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
24 June 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Easy and fun and low key.

Cons

Does not feel like a real job.

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