Toxic Work Environment - Service Professional TELUS Employee Review

1.0
15 June 2023
Recommend
CEO approval
Business outlook

Pros

- Good benefit plans for employees - 3 weeks starting vacation time

Cons

- You are always a number at this company and are shown no value unless you are top in sales. - They talk about putting customers first but refuse to hire technically capable technicians. Salesmen only. Unless it is specifically a piece of Telus equipment that is the problem, if you want something in your house fixed properly, you are better off finding a 3rd party company to come and fix it. Most of the new techs won't even be able to tell you what the problem even is. - Management is groomed to come down hard on all employees that aren't proficient in sales. - Company is getting rid of all senior technicians so they can pay the new techs (cough* Salesman cough*) less than they are worth resulting in poorly trained techs with very little working knowledge.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
24 June 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Easy and fun and low key.

Cons

Does not feel like a real job.

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