Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TELUS

      Engaged employer

      TELUS reviews

      Toxic - Customer Service Representative (CSR) TELUS Employee Review

      2.0
      30 June 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a unionized position, so there is relative job security. Renumeration is higher than average for the industry, because this is unionized position. Very decent benefits. Access to training.

      Cons

      Toxic environment. A lot of gaslighting at times reaching Orwellian level. Cultish devotion to their CEO. Micromanagement. Anti-union animus. Limited advancement opportunities, despite what they are telling you.

      Explore other reviews about TELUS

      5.0
      25 May 2026
      Ai quality rater
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      2.0
      11 June 2026
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      My position is work from home

      Cons

      Extremely low pay and barely any raises.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TELUS jobs | TELUS salaries | TELUS benefits | TELUS interviews | TELUS conversations
      TELUS reviewsTELUS Customer Service Representative (CSR) reviewsTELUS review